Frequently asked questions

Fanal is a mobile-first bookkeeping and invoicing app built for solo and 2-person service businesses in Mauritius. It handles quotes, invoices, payment tracking, job scheduling, expenses, and a real-time financial dashboard — all from your phone.

Fanal is designed for solo and 2-person service businesses in Mauritius — electricians, plumbers, AC technicians, contractors, decorators, estate agents, designers, and other tradespeople who need simple, phone-first business tools.

Create your free account at fanal.mu/signup, complete onboarding, and have your first quote out the same day. If you prefer a walkthrough, email us at admin@themosaiccode.co for a demo.

No. Fanal runs in your mobile browser. There is nothing to install. Add it to your home screen for an app-like experience.

Yes. Fanal generates MRA-compliant invoices with BRN, VAT registration number, supply type codes (TC01–TC06), gap-free sequential numbering, and all mandatory fields required by the Mauritius Revenue Authority.

Fanal is built around the MRA e-invoicing framework. When the e-invoicing threshold reaches your business, your invoice structure is already compliant and ready for fiscalisation through the Invoice Fiscalisation Platform.

Every invoice includes supplier name and BRN, customer details, description of goods/services, unit prices, quantities, VAT rate, total amount, payment method, sequential invoice number, and the date and time of issue — all mandatory under the VAT Act.

Yes. Create professional quotes in under two minutes, send them as polished PDFs, and let customers approve with a single tap. Approved quotes convert to MRA-compliant invoices with one click — no copy and paste.

Fanal supports all MRA supply type codes: TC01 (taxable supplies at 15% VAT), TC02 (zero-rated exports), TC03 (exempt supplies), TC04 (non-fiscal items), TC05 (standard rated to exempt bodies), and TC06 (supplies outside scope of VAT).

Yes. Mark invoices as paid, flag overdue payments, and see what is owed at a glance. Fanal supports cash, bank transfer, MCB Juice, MyT, and cheque payment methods.

Yes. The Pro plan includes a 30-day cash-flow forecast based on your invoiced amounts, payment history, and outstanding balances — so you always know what is coming in.

Fanal flags overdue invoices and lets you see which clients owe you money. Email-based automated reminders are on the product roadmap.

Yes. The Pro plan includes a real-time dashboard showing monthly revenue, top owing clients, 30-day cash forecast, and VAT due — so you always know where your business stands.

Fanal provides monthly KPIs, revenue summaries, expense breakdowns, client aging reports, and VAT calculations. All reports are viewable on your phone or exportable.

Yes. Log business expenses with categories, amounts, and receipts. Expenses feed into your dashboard and reports for a complete financial picture.

Yes. Fanal has a full English and French interface, switchable per user. The bilingual design is built for the Mauritian market.

Fanal has a one-off onboarding fee of Rs 1,500, then two monthly plans: Starter at Rs 540/month (up to 50 invoices) and Pro at Rs 990/month (unlimited invoices, full dashboard, cash forecast, and VAT view). No hidden fees, no per-user charge.

You can create an account and explore the app before committing. The onboarding session ensures you are comfortable before going live.

Yes. There is no lock-in contract. Cancel any month — you keep your data.

Email us at admin@themosaiccode.co. We are based in Port-Louis, Mauritius. You will reach a real person, not a chatbot or a ticket queue in another timezone.

Yes. The Rs 1,500 onboarding fee includes a one-hour training session — in person in Port-Louis or over a video call — plus priority support during your first 30 days.